Guide Store Help Guidelines

  • ToastyNetworks - Launcher

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Jaski

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Aug 18, 2016
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#1
Did you recently purchase a perk or package from our online store, but have issues receiving your purchase? Make a post here and a staff member will assist you as soon as possible.

To post, simply click 'New Thread' and complete the template using the title: ‘Store Help - [In-Game Name]
Store Help.
Your In-game name:
Which Server did this you purchase this for? (Tekkit/IE/SF3/Beyond)
:
Time/Date of purchase:
Method of payment:
What package(s) were you trying to purchase?:
Describe the problem that has occurred:
Additional Information:
This information is needed so that we can quickly solve the problem and deliver your purchased item to you as soon as possible. Our hardworking Administration team handle all store issues.

Please wait up to an hour for your purchase before making a post, as sometimes transactions may take some time to go through.

Do NOT post evidence of the transaction on your post. This is to protect your account's security, as transaction evidence may contain sensitive details that may lead to your account being compromised.

Regards,
ToastyNetworks Administration.
 
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